** IMPORTANT: Please apply for the position in English!

HOTEL CONTROLLER

POSITION SUMMARY

To be responsible for the auditing and financial reporting of the hotel stores, revenue departments and food & beverage inventory, providing the Hotel General Manager, Customer Services Director and F&B Director with full analysis and financial data with regards to consumption and inventory levels.

DUTIES AND RESPONSIBILITIES

Inventory Control / Audit

•  To be responsible for the auditing and financial reporting of the hotel stores, revenue departments and food & beverage inventory, providing the Hotel General Manager, Customer Services Director and F&B Director with full analysis and financial data with regards to consumption and inventory levels.
• Responsible for ensuring full stock takes for all main storerooms (Hotel, revenue and F&B) and bar locations are performed each month to the standards set by the Corporate Office.
• Responsible for chairing a monthly meeting with the Customer Services Director and F&B Director regarding hotel stores, revenue and food & beverage inventory levels and consumption issues/concerns.
• Oversee and schedule the physical inventory routine for each storage location onboard. Analyze the levels of inventory to ensure inventory counts are accurate; this includes managing down the slow moving and obsolete inventory.
• Oversee periodic spot checks of physical inventory held in all main storerooms (Hotel, revenue and F&B) and bar locations. Address and investigate all significant variances as defined by the Hotel P&P’s.
• With cooperation from the Customer Services Director and F&B Director, prepare the Hotel Stores End of Month Inventory and Variance Report to include inventory levels, slow moving inventory and obsolete inventory.
• Perform regular audits on Crunchtime! and any other hotel related inventory software to ensure receiving, issues and adjustment entries are being performed accurately and to company standards.
• Overall responsibility for reconciling invoices / POD (Proof of Delivery) against actual receipts and ensuring receipts are entered into Crunchtime! as per company policy.
• To approve Master Orders after the Customer Services Director and F&B Director have reviewed and approved.
• Cash Control / Audit
• To be responsible for ensuring company standards are being followed regarding the internal onboard audit function in relation to cash controls and P&P’s.
• Responsible for maintaining a file of the Finance Manager and Crew Manager daily balance sheets to ensure P&P compliance and cash held onboard is within targets. Sign off on all Cash Orders before they leave the vessel.
• Audit all balance sheets, EOC Balance reports, C06 and CACOUT reports for accuracy and compliance to company standards.
• Manage and maintain all the Finance Manager’s cash auditing documentation ensuring balancing occurs on a daily basis. This includes but not limited to; auditing the main safe, treasury safe, cash account postings and end of cruise voucher processing. Perform periodic spot checks of all cash floats held onboard.
• Responsible for maintaining dual access of the Treasury Safe with the Finance Manager and ensuring that all funds held within the Treasury Safe are accurately accounted for.
• Responsible for reviewing / approving all manual cash account vouchers submitted by the Finance Manager prior to posting.
• Manage and maintain all Crew Manager’s cash auditing documentation ensuring balancing occurs on a daily basis, this includes but not limited to; auditing Hotel Charge payouts, the crew safe deposit facility/operation, payroll, crew club funds, internet and phone cards and end of cruise processing. Perform periodic spot checks.
• Be in attendance and audit the receiving / depositing of cash to / from the bank.
• Be in attendance during any cash pay-out where the transaction amount is over $20,000 (i.e. Crew Payroll, Hotel Charge, etc) and follow all related Hotel P&P’s.
• Conduct investigations in accordance with Hotel P&P when any cash variances are declared. Prepare necessary reports and action recommendations.
• Responsible for the effective management, maintenance and auditing of all Debitek and Data4 operations.
• Manage the key, combination and alarm security to ensure P&P’s are in place and in accordance with the Accounting section of the hotel Policy and Procedures Manual.
• Responsible for auditing the hotel system passwords in accordance with Hotel P&P’s.
• Responsible for auditing exception reports and voids on a daily basis in accordance with the Hotel P&P’s.
• Responsible for the work, performance, scheduling and evaluation of the JAP Assistant Controller working directly for them.
• Oversee the reconciliation process for Special Services.
• To act as liaison between the Pursers Department and the shoreside audit team at the time of all financial control audits e.g. stocktake for cash, Casino, Boutiques, hotel stores, bars, bar stores, cellars, etc, meeting daily with the Auditor and being on hand at all times during the audit.
• Be conversant with USPH standards and requirements.
• Uphold and maintain by example, at all times, all aspects of the C.R.U.I.S.E. program, enthusing all staff to produce the highest level of passenger/crew service.
• To attend and actively participate in the weekly Purser’s Office meetings and breakout meetings, especially with regard to training, security and cash handling issues.
• To actively participate in the Duty Pursers Office & Shipboard Inspection Program through being aware of their surroundings and taking the appropriate corrective action where necessary.
• Responsible for undertaking all assigned safety related duties.
• Perform any and all such duties as may be assigned by the Hotel General Manager and/or other senior management.

SPECIFIC JOB REQUIREMENTS

Supervision

The number of people this position supervises, if any, either directly or through subordinates:

Directly supervises the Junior Hotel Controller.

Mental Application

The nature of the decision-making ability the position requires versus the extent to which the work is governed by the established policies and procedures:

This position must adhere absolutely to published policies and procedures as they apply to shipboard inventories and accounting practices.

Responsibilities

The extent to which an error in judgment on the job would result in loss of time, expense or public/employee goodwill:

This position has extensive responsibilities within the Purser’s department.

Contact/Internal and Public

The level of contact with others outside and within the organization:

High levels of both internal and external contact.

Impact

The measurable impact this position has on the company/vessel:

Significant impact to vessel operations and company.

EQUIPMENT

Equipment Operation

The equipment this position uses that requires some knowledge and skill for usage:

Shipboard accounting and inventory systems and databases.

BACKGROUND

Education

Minimum requirement of undergraduate degree or equivalent required, preferably in Hotel / Business management, Accounting, or related field.

Experience

Previous shipboard experience in a similar capacity strongly preferred for new entrants.

Previous experience in management role, accounting, finance, or hotel auditing strongly preferred.

Qualifications

Must have a complete command of the English Language

Strong verbal and good written communication skills

Proven history of strong management, organization and follow-through skills

P&O Princess Cruises B.V. office in Switzerland is competent for the recruitment of European nationals only!

Experience in quality establishments and a very good knowledge of English are essential. Candidates will experience working in a prestigious environment with good career prospects. An attractive remuneration package is offered including round trip airfare and 6-month contract.

Are you ready to explore a new world of career opportunities?

Join a team that values customer service and dedicates itself to making vacation dreams come true. Princess offers a work environment full of challenge, opportunity and growth in the exciting travel industry. Princess is a leader in the competitive cruise and cruisetour industry. Our goal of becoming the number one choice in the cruise industry is dependent on a solid work staff, comprised of creative, energetic and self-motivated individuals.

** Please reply in English enclosing CV and recent photo!